ok66 Privacy Policy

Welcome to ok66, Bangladesh's trusted online gaming destination. This Privacy Policy explains how ok66 collects, uses, discloses, and safeguards your personal information when you access or use our platform — including our website, mobile app, cricket betting, live casino, slots, and crash game services.

By registering an account or continuing to use ok66's services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately and contact our support team if you require assistance closing your account.

Information We Collect

ok66 collects personal data through several channels when you interact with our platform. We gather only the information that is reasonably necessary to provide you with a safe, fair, and enjoyable gaming experience, comply with applicable regulations, and protect the integrity of our services.

Personal Information You Provide Directly

When you create an account, verify your identity, make a deposit or withdrawal, or contact our support team, you may provide us with the following types of data:

Automatically Collected Technical Data

When you access the ok66 platform, our servers and analytics tools may automatically collect the following technical information:

• IP address and approximate geolocation (country/city level, not precise GPS)
• Device type, operating system, browser version, and screen resolution
• Pages visited, time spent on each page, referring URL, and click patterns
• Session tokens, login timestamps, and game load events

How We Use Your Information

ok66 uses the personal data we collect for a range of clearly defined purposes. We do not use your data for any purpose that is incompatible with the original reason it was collected. The primary purposes for which we process your information are:

• Account creation, verification, and ongoing account management throughout your time as an ok66 member
• Processing financial transactions including deposits via bKash, Nagad, Rocket, and Upay, and processing your withdrawal requests promptly
• Delivering personalised game recommendations, promotional offers, and bonus notifications aligned with your gaming preferences
• Fulfilling our responsible gaming obligations, including monitoring play patterns for signs of problem gambling and applying self-exclusion measures when requested
• Preventing, detecting, and investigating fraudulent activity, identity theft, money laundering, and other illegal activities on our platform
• Improving ok66's platform performance, fixing technical issues, and developing new features based on aggregated usage analytics

We rely on legitimate interest, contractual necessity, and legal obligation as the lawful bases for processing your data. Where we rely on your consent (for example, for marketing communications), you may withdraw that consent at any time by contacting our support team.

Data Sharing and Disclosure

ok66 may share your personal information with carefully selected third parties only where it is necessary to operate our platform, fulfil your requests, comply with the law, or protect our legitimate business interests. We do not engage in bulk data sharing or unrestricted disclosure.

Authorised Service Providers

We engage the following categories of service providers who process data on our behalf under strict contractual obligations:

• Payment processors for bKash, Nagad, Rocket, Upay, Visa, and Mastercard transactions — to verify and settle financial transfers
• Identity verification and KYC compliance partners — to confirm account holder identities and prevent fraudulent registrations
• Game software providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi — to deliver the game content you play on our platform

Legal and Regulatory Disclosure

ok66 may disclose personal data to government authorities, law enforcement agencies, or regulatory bodies when we are legally compelled to do so, or when such disclosure is necessary to prevent serious harm, investigate illegal activity, or enforce our Terms & Conditions.

Payment Data and Financial Privacy

ok66 takes the protection of your financial data extremely seriously. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or a card, the transaction is routed through PCI-DSS compliant payment gateways. ok66 does not store full card numbers or mobile banking PINs on our servers at any point.

Financial transaction records are retained in accordance with applicable legal and regulatory retention periods. These records are strictly access-controlled and reviewed only by authorised personnel for fraud investigation, compliance auditing, and dispute resolution purposes.

• Your bKash or Nagad wallet number is used solely for the purpose of processing your requested transactions and verifying that deposits and withdrawals match your registered account
• Suspicious financial activity may be flagged for internal review and, where legally required, reported to relevant authorities as part of our anti-money-laundering obligations
• We never use your financial data to profile you for non-gaming commercial purposes or share it with third-party advertisers

Cookies and Tracking Technologies

ok66 uses cookies and similar tracking technologies to deliver, improve, and measure the performance of our platform. Cookies are small text files stored in your browser that help us remember your preferences and maintain your session securely. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the ok66 platform.

Types of Cookies We Use

• Essential cookies: required for core platform functionality, including secure login session management, shopping cart equivalents (game lobbies), and fraud prevention signals
• Analytics cookies: help us understand aggregated usage patterns, identify popular games (such as Pragmatic Play slots and live tables from Evolution Gaming), and optimise loading speeds across Android and iOS devices used by our Bangladeshi players
• Preference cookies: remember your language setting, display preferences, and last visited game category so your next visit feels seamless

You may also manage or delete cookies at any time through your device browser settings. Clearing cookies will log you out of your ok66 session and reset any stored preferences.

Your Rights Regarding Your Personal Data

ok66 respects your rights as a data subject. Regardless of where you are located in Bangladesh — whether in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh — you have the following rights with respect to the personal data we hold about you:

• Right of access: you may request a copy of the personal data ok66 holds about you, including the categories of data, the purposes for which it is used, and any third parties with whom it has been shared
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it without undue delay
• Right to erasure: in certain circumstances you may request that we delete your personal data, for example where it is no longer necessary for the purposes for which it was collected or where you withdraw consent
• Right to restriction: you may ask us to restrict the processing of your personal data in certain circumstances, such as while we verify a rectification request or investigate a complaint
• Right to object: you have the right to object to the processing of your personal data for direct marketing purposes; upon receiving such an objection we will cease that processing immediately

To exercise any of these rights, please contact our support team at [email protected] with the subject line 'Data Rights Request'. We will acknowledge your request within 2 business days and aim to resolve it within 30 calendar days.

Data Retention

ok66 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. The specific retention periods that apply to different categories of data are as follows: account identity and KYC records are retained for a minimum of 5 years following account closure to meet anti-money-laundering regulatory requirements; financial transaction records are retained for a minimum of 5 years; gaming activity logs are retained for up to 3 years for responsible gaming monitoring purposes; marketing consent records are retained until consent is withdrawn, plus an additional 1 year for audit purposes.

When data is no longer required for any permitted purpose and no legal obligation to retain it exists, ok66 will securely delete or anonymise that data using industry-standard data destruction methods.

Security Measures

ok66 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure is designed to meet the standards expected of a trusted online gaming platform serving Bangladesh's growing digital audience.

Key security measures in place at ok66 include: 256-bit SSL/TLS encryption for all data in transit; encrypted storage of sensitive data at rest; role-based access controls limiting staff access to personal data on a strict need-to-know basis; regular internal security audits; two-factor authentication options for player accounts; and automated intrusion detection systems that monitor for suspicious activity around the clock.

Children's Privacy and Age Verification

ok66 is an adults-only gaming platform. Our services are strictly intended for individuals aged 21 and above. We do not knowingly collect, process, or retain personal data from any person under the age of 21. Age verification is a mandatory step in the account registration process, and we reserve the right to request supporting documentation to confirm a player's age at any time.

If we become aware that personal data has been collected from a person under 21 years of age without appropriate consent, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe a minor may have registered on ok66 are encouraged to contact us immediately at [email protected].

Changes to This Privacy Policy

ok66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or improvements to our platform. When material changes are made, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the ok66 platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. We strongly recommend reviewing this page periodically so you remain informed about how we protect your data.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ok66 handles your personal data, our dedicated support team is ready to assist you. We treat all privacy enquiries with the utmost seriousness and aim to respond promptly.

Please include your registered username, the nature of your request, and any relevant details in your message so we can assist you as efficiently as possible.

Email: [email protected]